Shipping

MYSWESWI is represented by DDP HUB FZE which is a UAE based company and delivers Internationally and locally free of charge.

Good news, as a customer of MYSWESWI you're entitled to our standard free delivery service.

Please allow 1-2 business days for your order to be processed. You will receive an email once the order is dispatched where you can track your order.

*If you do not receive the tracking information within 1-2 business days, please check your spam folder.

During sale periods we endeavor to deliver all orders within our regular delivery times, but due to occasional courier delays some deliveries may take longer.

Estimated delivery times are to be used as a guide only and commence from the date of dispatch.

Important note:

We aim to make your order & shipping experience a seamless one and reduce any additional costs to you where possible, Our Pricing includes delivery fees and where possible import, customs and taxes.

However we advise that you are familiar with your countries import fees, customs, and local sales taxes as well as the rules and regulations for importing foreign goods and products. MYSWESWI is not liable for any additional fees or taxes you may incur or if your product is seized by customs.

SHIPPING TIMES

Orders placed on MYSWESWI will generally be delivered during business hours.

All our deliveries are handled by DHL. Reliability is key, which is why we use a signed-for delivery service.

Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in, we'll make sure we leave a card so that a re-delivery can be arranged. Please don't refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.

Shipping takes on average 2 - 7 business days depending on the destination country.

Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. MYSWESWI cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimize any potential delays.

You can contact our customer service department at talktome@mysweswi, if you have any questions regarding delivery to your country.